3 of my transactions says completed but not paid



  • 187****1549

    Already replying on the ticket.

  • 539****9683

    I've replied it again but no response. That reply doesn't related with my issue! I still didn't get my coins.

    Also I'm trying to withdraw with your "support documents" and I have a problem with pay.json proccess and look at this reply. What does mean? What did I ask, what I get...

    I've already bound my exchange binding with poloniex.

  • 187****1549

    I am asking you to change to another exchange because we do not provide poloniex. 

    But these 3 transactions are sent successfully and you can check it on the chain. I’ve also sent you screenshot to prove it.

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